Receiving inbound goods
This page describes what happens when a delivery comes in: checking, labelling, booking in and storing. Accurate inbound processing is the foundation of correct stock — a mistake here carries through into every order we pick later.
This page is based on our role agreements (see Organizational structure). The exact on-screen steps in Picqer may vary per situation — when in doubt, check with the Warehouse Manager and expand this page where practice differs.
The four steps
- Receive & check — check the delivery against the purchase order.
- Label & approve — have stickers/labels approved by the Warehouse Manager.
- Book in — update stock in the system.
- Store — products to their location in the racking.
Step 1: Receive & check
Check every incoming delivery against its purchase order:
- Does the number of parcels match the supplier's packing slip?
- Does the quantity per item match what was ordered?
- Is there visible transport damage on the outside of the boxes?
Note discrepancies immediately — shortages, overages or damage — and report them to the Warehouse Manager before continuing. Never process a delivery that doesn't match without it being aligned first.
Step 2: Label & approve
Products get the correct stickers/labels so they can be picked error-free later.
Important: all stickers and labels of inbound goods must be approved in advance by the Warehouse Manager. Packer 1 and Packer 2 may only store products after that approval has been given. This prevents stock and picking errors.
When labelling, pay extra attention to look-alike products — items that closely resemble each other (such as piston ring variants). These are deliberately kept apart to prevent picking errors.
Step 3: Book in
Update stock in the system once the delivery has been checked and approved:
- Book the received quantities against the relevant purchase order.
- Check that the booked quantity matches what you physically counted.
- Only close the purchase order once everything is in; for a partial delivery, keep the remainder open.
Step 4: Store
- Store products at their assigned location in the racking (section A, B or C).
- Does a new product not yet have a location? Align this with the Warehouse Manager before putting it away.
- Place bulk stock at the bottom of the same rack, so restocking later is easy.
- Keep look-alike products physically separated.
When there are problems
| Situation | Action |
|---|---|
| Shortage or wrong product delivered | Report to the Warehouse Manager; he aligns with the supplier. |
| Transport damage | Record with photos, report to the Warehouse Manager before booking in. |
| Product without a location | Don't put it away — have a location assigned first. |
| Stock about to run out | Flag this; if urgent, an emergency order via Aircargo (Asia/India) may be needed. |