# Receiving inbound goods

Source: https://handboek.snelparts.com/en/receiving-inbound-goods.md

> How we check, label and book in deliveries — from arrival to slot in the racking.

This page describes what happens when a delivery comes in: checking, labelling, booking in and storing. Accurate inbound processing is the foundation of correct stock — a mistake here carries through into every order we pick later.

> [!NOTE]
> This page is based on our role agreements (see [Organizational
>   structure](https://handboek.snelparts.com/en/organizational-structure.md)). The exact on-screen steps in Picqer
>   may vary per situation — when in doubt, check with the Warehouse Manager and
>   expand this page where practice differs.

## The four steps

1. **Receive & check** — check the delivery against the purchase order.
2. **Label & approve** — have stickers/labels approved by the Warehouse Manager.
3. **Book in** — update stock in the system.
4. **Store** — products to their location in the racking.

## Step 1: Receive & check

Check every incoming delivery against its purchase order:

- Does the **number of parcels** match the supplier's packing slip?
- Does the **quantity per item** match what was ordered?
- Is there **visible transport damage** on the outside of the boxes?

Note discrepancies immediately — shortages, overages or damage — and report them to the Warehouse Manager before continuing. Never process a delivery that doesn't match without it being aligned first.

## Step 2: Label & approve

Products get the correct stickers/labels so they can be picked error-free later.

> [!NOTE]
> **Important:** all stickers and labels of inbound goods must be approved in
>   advance by the Warehouse Manager. Packer 1 and Packer 2 may only store
>   products **after** that approval has been given. This prevents stock and
>   picking errors.

When labelling, pay extra attention to **look-alike products** — items that closely resemble each other (such as piston ring variants). These are deliberately kept apart to prevent picking errors.

## Step 3: Book in

Update stock in the system once the delivery has been checked and approved:

- Book the received quantities against the relevant purchase order.
- Check that the booked quantity matches what you physically counted.
- Only close the purchase order once everything is in; for a partial delivery, keep the remainder open.

## Step 4: Store

- Store products at their **assigned location** in the racking (section A, B or C).
- Does a new product not yet have a location? Align this with the Warehouse Manager before putting it away.
- Place bulk stock at the bottom of the same rack, so restocking later is easy.
- Keep look-alike products physically separated.

## When there are problems

| Situation                           | Action                                                                            |
| ----------------------------------- | --------------------------------------------------------------------------------- |
| Shortage or wrong product delivered | Report to the Warehouse Manager; he aligns with the supplier.                     |
| Transport damage                    | Record with photos, report to the Warehouse Manager before booking in.            |
| Product without a location          | Don't put it away — have a location assigned first.                               |
| Stock about to run out              | Flag this; if urgent, an emergency order via Aircargo (Asia/India) may be needed. |