# Overview

Source: https://handboek.snelparts.com/en/it-infrastructure.md

> Overview of IT at Snel Parts — hardware, software, accounts, security & privacy.

This section brings together everything IT-related at Snel Parts: the devices we work with, the software and systems we use, how accounts and access are arranged, and the agreements around security and privacy.

IT at Snel Parts is managed by **Ramon** (the **CTO** role). See [Organizational structure](https://handboek.snelparts.com/en/organizational-structure.md) for the full role description and KPIs.

## What lives where

- [Work devices](https://handboek.snelparts.com/en/work-devices.md): Policy for laptops, work phones, and mobile devices: how they are issued, managed, and secured.
- [Tools & software](https://handboek.snelparts.com/en/tools-and-software.md): The overview of every program the team uses, with what each tool is for and where its manual lives.
- [Accounts & access](https://handboek.snelparts.com/en/accounts-and-access.md): How you get access to systems, how shared logins are stored, and what happens when someone leaves.
- [Security & privacy](https://handboek.snelparts.com/en/security-and-privacy.md): How we handle customer data and company data, and what to do when something goes wrong.
- [IT support](https://handboek.snelparts.com/en/it-support.md): Who to contact for what, and how to report a problem.

## Questions?

We understand that our IT policy can raise questions. When in doubt, always contact Ramon. See also [IT support](https://handboek.snelparts.com/en/it-support.md).